Account

Delete Your FLIP Account

If you’d like to delete your FLIP account and remove your associated data, please follow the steps below.

How to Delete Your Account

  1. Open the FLIP app.
  2. Go to More → Settings → Delete Account.
  3. Follow the on-screen confirmation to permanently delete your account.

Once confirmed, your account and associated personal data will be permanently deleted from our systems within 30 days. Certain minimal information (such as transaction records or legally required logs) may be retained for compliance or security purposes as permitted by law.

Need Help?

If you experience any issues while deleting your account or would like us to process the deletion manually, please contact our support team at support@paybyflip.com or Phone: +91 92115 79629.

Please include your registered email or phone number in the message so we can locate and process your request securely.

Data Deleted

When your account is deleted, the following data will be removed:

  • Personal details (name, email, phone number)
  • Account profile and preferences
  • Connected payment methods and wallet data
  • Saved transactions and app history (except those required by law)
  • Notifications, messages, and activity logs

Data Retention

Certain transactional or financial data may be securely retained for up to 90 days for reconciliation or regulatory compliance. After that period, it is permanently deleted.

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